MSP acts on parcel deliveries

Nanette Milne, Scottish Conservative MSP for the North East has written to Norman Lamb MP, Minister for Employment Relations, Consumer and Postal Affairs following the report commissioned by Consumer Focus Scotland which has highlighted the shocking figure of 1 in 3 people having difficulties receiving parcels as a result of inconvenient opening hours for collections offices.

The MSP said: “The report commissioned by Consumer Focus Scotland highlights the various parcel delivery issues faced by consumers particularly in rural areas, where in many cases people live a considerable distance from their local parcel office. The growth of online shopping has also seen a huge increase in the level of parcel delivery.”